Receiving and Shipping

MudCats Laboratory Information Management System provides all of the tools to receive assets into your lab, record customer information and requirements, and generate travelers, invoices, and shipping documents. With your populated database, the processes are automated and eliminate documentation errors. Add to this the flexibility of bar-coding, shipping and contact name lists, and tasks that were once a time-consuming added cost are now a vital part of your quality program.

Customer Status Reports

Communicating with customers, whether commercial or internal, is critical to any calibration lab's success. MudCats Production Information Tracking System generates complete status reports in real-time, and will even email them with the push of a button. Multi-tiered security ensures that you communicate only the information relevant to your customer; process and proprietary information remains within your organization. MudCats closes the gap between you and your customer, and provides a value-added service without the additional overhead.

Vendor Tracking

When an instrument fails and requires a third party's attention, it no longer falls within our sphere of influence. The vendor now controls the activities associated with the instrument, and there is an immediate loss of control. In a quality environment, this loss of control can have dire consequences. MudCats provides the tools to record vendor activities, promise dates, costs and documentation. Accountability is restored, and the audit trail is maintained.

Multi-Level Security

Every aspect of MudCats has been designed specifically to meet the requirements of an increasingly demanding quality environment. Our fully secured tiered access permissions platform ensures compliance with ANSI/ISO/IEC 17025, 21 CFR Part 11, ANSI/NCSL Z540, and 10 CFR Appendix B. After all, we know that even a system this powerful can't make your lab a success if it can't meet your standards of excellence and quality. MudCats makes sure that you not only meet compliance requirements- you'll exceed them.